Customers often have similar questions about the purchase and use of our products. Please explore these frequently asked questions to answer what’s on your mind.
What is the difference between Weed Wrench and the Uprooter?
The Weed Wrench and Uprooter are the same in construction and function. The only differences are the safety orange finish, reflective label, and more ergonomic, rubber handgrip of the Weed Wrench.
I don’t want to pay with a credit card. Can I pay by check?
Yes, you can complete the “Pay by Check” option available in the shopping cart and it will walk you through the steps of using this method to pay. When we receive your payment, we will ship your order.
My organization is tax exempt. How can I ensure that my purchase will not be taxed?
You’re in luck! We manufacture in Oregon where there is no sales tax. All purchases are tax free!
When will my order ship?
Orders ship within 10 business days. Once the order has shipped, the transit time varies depending on your location from our manufacturing facility. We recognize federal and state holidays so please consider them when calculating your expected arrival date.
Can I buy these in a store locally and save shipping charges?
Unfortunately we do not sell to retailers for the most part and find that gets the end user the lowest final cost for the tool possible. We price our products to be sold direct to consumer and cut out the unnecessary mark-up that would come from adding a middle man.
If you happen to live in or around Grants Pass, Oregon, or are coming through, you can make arrangements with us to pick your tool up and avoid shipping costs.
Can these tools pull anything I can fit in the jaws?
While our tools are robust and built to last a lifetime they do have their limitations. Not every type of tree or shrub is going to be a good target plant for these tools. It is important to know what you are working on so you can understand the composition of the roots and how they grow. For example, Oak trees are not a good target plant for our tools. While you still can pull smaller Oak saplings with our tools, their deep and strong tap roots make them difficult to remove once they are very large.
Here are some videos to answer some of our most frequently asked questions.